Frequently asked questions
Everything you need to know before you begin knitting with us.
How long do I have access to a course?→
Lifetime access includes all future updates and new bonus lessons. Return anytime, on any device.
Do lessons include captions and transcripts?→
Yes. Every video contains accurate English captions and a downloadable PDF transcript.
What supplies will I need?→
A detailed supply list with yarn weights, needle sizes, and notions is provided for each course. We also suggest fiber substitutions and gauge guidance.
I’m a complete beginner — where should I start?→
Begin with our Foundations Track 1: Casting On and Confidence, then continue to Knit & Purl Fluency. These courses build skills gently and steadily.
What is your refund policy?→
Enjoy a 14-day satisfaction guarantee. Contact us within this window and we will assist with a refund or course exchange according to our Terms.
Will I receive instructor feedback?→
Yes. Monthly calm-knit circles feature live Q&A sessions. You may also submit project photos for personalized technique notes.